Highwatch watches every client network — switches, firewalls, servers, Meraki — turns alerts into ConnectWise tickets, and gives each client their own dashboard. Everything the big platforms do, at half the per-device cost.
One command layer over the tools you already run — not another agent to trust on every endpoint.
A small outbound-only collector at each site polls SNMP, ping, and HTTP. Deploy it through your RMM with one command — no inbound firewall holes.
Alerts become tickets on your board with the right priority, dedupe, flap suppression, and a configurable delay. They close themselves when the issue clears.
Every client gets an isolated dashboard and their own login — they see only their network, never anyone else's.
Medium / high / critical thresholds per metric, scheduled downtime windows, and one-click suppression right inside the ConnectWise ticket.
Connect a client's Meraki tenant with an API key and their devices, uplinks, and losses flow in — polled from the cloud, nothing on-site.
Two-factor auth, per-site tokens, least-privilege reads, full audit trail. Client data is isolated at the database, not just the dashboard.
Custom integrations for the major RMM and PSA platforms available on request. Tell us what your stack runs on and we'll build the connector.
Migrate from LogicMonitor without a rip-and-replace. Run both in parallel until you trust it.
Paste your ConnectWise keys and import your client list — from LogicMonitor in one click, or by hand.
Push the collector one-liner to a site through your RMM. It self-configures and starts reporting in a minute.
Watch alerts in digest mode next to LogicMonitor. Adjust thresholds until they match reality.
Flip a site to live ticketing. Cancel the LogicMonitor license when the last wave is stable.
One rate. Every feature included — tickets, dashboards, client portals, Meraki, MFA. No per-seat fees, no feature tiers to upsell you.
How that compares, device for device:
| Per device / month | Entry tier | Top tier |
|---|---|---|
| LogicMonitor | $16 | $53 |
| Highwatch (cloud) | $8 | $8 — all features |
LogicMonitor list pricing per their published 2025 rate card ($16–$53 per hybrid unit / device per month, billed annually). "LogicMonitor" is a trademark of LogicMonitor, Inc.; Highwatch is not affiliated with or endorsed by LogicMonitor. Comparison is for infrastructure/network monitoring; volume and MSP pricing vary.
Tell us about your shop. We'll set you up with a trial and walk your first site through onboarding — no charge until you go live.
Bring your ConnectWise, keep your RMM, cut your monitoring bill in half.
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